1. Introduction
Via Match Limited (“Via”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our job matching platform as a candidate or client, in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. What Data We Collect
As a Candidate on VIA, you can access various services designed to assist in your job search:
We collect personal data when you register, browse, interact with job listings, or otherwise use our platform.For Candidates:
Name, email address, phone number
Location, notice period, preferred roles/salary/commute
CV/resume and employment history
Skills, qualifications, preferences
Identity verification (e.g., ID scan, selfie)
Referee or reference details (optional)
Interview videos and answers (if applicable)
Activity data: swipes, matches, applicationsFor Clients:
Business contact name, email, phone
Company name, address, sector
Job postings and related hiring data
Payment and invoicing details (where applicable)Automatically
Collected:
IP address and device/browser data
Cookies (see Section 7)
Usage patterns (pages visited, time spent, swipes, clicks)
2. What Data We Collect
As a Candidate on VIA, you can access various services designed to assist in your job search:
We collect personal data when you register, browse, interact with job listings, or otherwise use our platform.For Candidates:
Name, email address, phone number
Location, notice period, preferred roles/salary/commute
• CV/resume and employment history
• Skills, qualifications, preferences
• Identity verification (e.g., ID scan, selfie)
• Referee or reference details (optional)
• Interview videos and answers (if applicable)
• Activity data: swipes, matches, applicationsFor Clients:
• Business contact name, email, phone
• Company name, address, sector
• Job postings and related hiring data
• Payment and invoicing details (where applicable)Automatically
Collected:
IP address and device/browser data
Usage patterns (pages visited, time spent, swipes, clicks)
3. How We Use Your Data
We process your data for:Purpose Lawful Basis (UK GDPR)
Providing job matching services Contractual necessity
Suggesting jobs/candidates via AI Legitimate interests
Communication between candidates and clients Contractual necessity
Sending platform updates and feature alerts Legitimate interests
Account management and support Contractual necessity
Processing payments (for VIA+ or clients) Contractual necessity
Marketing with consent (e.g., newsletters) Consent
Preventing fraud and misuse Legitimate interests
Legal and regulatory compliance Legal obligation
4. Data Sharing
We only share data where necessary to deliver services:
To Clients: Candidate profile data (including CV and optional video/voice data) is shared only when a match is initiated or a job is applied for.
To Candidates: Employer information is shared when roles are matched.
To Service Providers: Such as hosting, analytics, email systems, customer support tools, ID verification services (e.g., Onfido or Yoti), and secure payment processors.
To Authorities: Where legally required (e.g., HMRC, regulators).We do not sell your data. All third-party processors are subject to contracts ensuring GDPR compliance.
5.Data Retention
We retain personal data only as long as necessary:Data Type Retention Period Candidate accounts Active + 24 months inactivity (or sooner on request) Client accounts and job listings 7 years (for compliance/auditing)
Interview data (videos/responses) 12 months from recording Identity verification data 90 days (unless legally required longer) Analytics and cookies See cookie policy You can request deletion of your account at any time.
6.Your Rights
Under UK GDPR, you have rights to:
Access your data.
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to certain processing
Data portability
Withdraw consent (e.g., marketing)To exercise your rights, email: privacy@viamatch.ai.
We aim to respond within 30 days.
7.Cookies and Tracking
We use cookies to improve functionality, analytics, and user experience.Type Purpose Essentia Login, security, user sessions Functional Save preferences, interface behavior
Analytics Track usage and performance (e.g., Google Analytics) Marketing Limited use only with consent You can manage cookies via your browser or consent manager on our site.
8.International Transfers
Via primarily processes data within the UK. If we transfer data outside the UK (e.g., via cloud providers), we ensure adequate protection using:
UK “adequacy decisions”
Standard Contractual Clauses (SCCs)
Appropriate safeguards under UK GDPR
9.Security
We implement physical, technical, and organizational security measures including:
SSL encryption
Secure authentication (including optional 2FA)
Encrypted data storage
Access controls and audit logsWe cannot guarantee 100% security, but we follow industry best practices and conduct
10.Children
VIA is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
11.Changes to This Policy
We may update this Privacy Policy. If material changes are made, we will notify users via email or prominent site notice. You should review this policy periodically.
12.Contact
Questions or concerns? Via Match Limited